Can I book just one property check?
Yes. Every booking is a one-off exterior check, with a fixed total agreed before you pay. There is no subscription, automatic renewal or obligation to book again. Request a check after bad weather, while the property is vacant or whenever you have a particular concern.
Why do checks further from Dunvegan cost more?
I live and work locally on Skye, with Dunvegan as my base. Keeping journeys close to home allows me to offer Standard Check-Ins for £60 and Enhanced Check-Ins for £70 within the confirmed Dunvegan and north-west Skye service area. Properties further afield, such as Broadford or Armadale, involve more travel time and fuel, so I quote for those visits individually. You receive the same standard of exterior check, photographs and written report. Your appointment and fixed price are agreed before you pay, with no unexpected travel charges.
When are appointments available?
Most visits take place on Saturdays and Sundays, with weekday visits available by arrangement. During the winter months, appointments are planned around the shorter daylight hours so I can take clear photographs of your property. Longer summer days allow greater flexibility with visit times. Tell me your preferred date and any timing preferences. I’ll propose a suitable appointment before payment; submitting a preference does not reserve an appointment.
Can you check my property after a storm?
Yes, you can request a check following bad weather. I’ll offer the next suitable appointment once road conditions, weather and access allow. This is a scheduled service, rather than an emergency or guaranteed rapid response.
Will you ever go inside my property?
No. This service is exclusively an external visual check of the property and accessible grounds. It does not include internal checks, testing services or diagnosing defects.
What if weather or road conditions prevent a visit?
Checks take place in suitable weather and road conditions, with safe access to the property. If ice, severe weather or another access concern makes the journey or check unsuitable, I’ll contact you to rearrange. If we can’t agree an alternative appointment, you can cancel for a full refund.
What if you can’t access the property?
Please provide accurate directions and agreed access arrangements before the visit. If I travel to your property but cannot complete the check because those arrangements are missing or incorrect, I’ll contact you and refund the visit price less the reasonable travel costs incurred, capped at £10 for North or Central Skye and £20 for South Skye. Your applicable travel charge is confirmed before payment. This does not apply when I cancel because of unsafe weather or road conditions, and does not affect your statutory rights.
Does a report mean my property is safe afterwards?
The report is a timestamped record of visible conditions during the visit. It cannot identify hidden defects or predict later damage, leaks, weather events or other changes. Findings are observations, not a certification of safety or a guarantee of condition.
Can you organise repairs?
If I spot damage or something that needs prompt attention, I’ll document it and let you know. Where available, I can also share contact details for relevant tradespeople covering your area, helping you take the next step towards getting it sorted. You’ll contact and appoint them directly; I don’t arrange or oversee repairs, and their availability will need to be confirmed with them.